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Chatbox - For Chatting not Support

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We all love the chatbox that is implemented for our website but since it has been implemetned onto our Forums, it has been also used for Support along with spam and some users spamming the chatbox to get attention for support.

We have forums for a reason. Please use the appropriate forums when submitting a Support Request.

Still unsure where to post your request? View our Support Hub here


I know it is quick and easy just to use the chatbox, but the chatbox is for casual chat and it would be more tidier if chatbox is purely for casual chat and important information. Spamming or using chatbox for support tends to mix up this chatter and users missing key information.


We apologize for the inconvenience this may cause.

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